What is Refurbished?

A refurbished phone is a previously owned device that has been professionally inspected, repaired, and restored to a like-new condition. 

Upgrade is the first to define the standard of excellence for refurbished mobiles in Egypt.

It provides high-quality refurbished smartphones, particularly iPhone and Samsung. 

Our expert technical team first receives these devices.

Then, using their extensive knowledge and experience, they carefully assess them in a 70-step inspection process.

Finally, they ensure they are restored to brand-new condition.

Why Choose A Refurbished Phone from Upgrade?

At Upgrade, we prioritise quality and customer satisfaction.

Every refurbished mobile we sell undergoes rigorous testing and quality checks to guarantee 100% functionality, ensuring a reliable and safe product. 

Each device also comes with a 12-month warranty, which provides peace of mind and ensures you can enjoy your phone without any worries. 

Our refurbishment process not only saves you money but also significantly reduces electronic waste, making it an environmentally conscious choice.

You're actively contributing to a more sustainable future by choosing a refurbished phone.

What’s The Difference Between Refurbished, Used, and New Phones?

Understanding the difference between new, used and refurbished phones in Egypt is critical to making the right choice based on reliability, price, and quality.

1. New Phones

Condition: Brand-new
Warranty: 12-month warranty
Accessories: Comes with all original accessories
Price: Higher price

2. Refurbished Phones

Condition: Pre-owned and restored to like-new condition
Warranty: 12-month warranty
Accessories: May include some original accessories or high-quality replacements
Price: More affordable

3. Used Phones

Condition: Pre-owned and sold as-is
Warranty: No warranty
Accessories: Accessories not guaranteed
Price: Lowest price

Refurbished Grades at Upgrade

We offer three grades of refurbished phones to help you choose the best phone for you in the condition you expect.

These grades, Diamond, Platinum, and Gold, indicate the quality and condition of the phone, with Diamond being the highest quality and Gold being the most affordable.

A. Diamond

• Battery: 95% or higher

• Condition: No signs of use

• Performance: Certified for 100% functionality

• Warranty: 12-month warranty

• Accessories: Cable and SIM eject pin

B. Platinum

• Battery: 90% or higher

• Condition: Might include minimal signs of use

• Performance: Certified for 100% functionality

• Warranty: 12-month warranty

• Accessories: Cable and SIM eject pin

C. Gold

• Battery: 85% or higher

• Condition: May show some signs of wear and tear

• Performance: Certified for 100% functionality

• Warranty: 12-month warranty

• Accessories: Cable and SIM eject pin

Whether you're looking for the pristine perfection of Diamond Grade, the premium balance of quality and affordability with Platinum Grade, or the reliable performance of Gold Grade, our refurbished mobiles cater to every need and budget.

Choose your grade and buy with confidence today! Experience the perfect combination of quality, affordability, and flexibility in payment.

What’s Inside UPGRADE Box?

We are committed not only to providing you with a refurbished mobile in excellent condition but also to ensuring you receive all the essential mobile accessories and a warranty to keep you functional and safe.

That’s why every Upgrade Box includes:

• Upgraded refurbished mobile phone.
• A SIM card pin for easy activation.
• A charging cable for convenience.
• A 12-month warranty to secure your investment.

At Upgrade, we strive to give our customers the best refurbished phone experience.

We combine affordability, quality, and safety so you can enjoy top-tier technology at a lower price. Begin your journey with a refurbished phone now!

Why Choose UPGRADE?

• Wide Selection: We offer a wide range of affordable refurbished mobiles, ensuring you can find the perfect smartphone.
• Mobile Assessment: We assess your mobile using the latest technology and offer you the fairest price.
• Trade-In Programs: Our programs allow you to exchange your current phone for an upgraded model.
• Warranty: Each refurbished phone has a warranty of up to 12 months, giving you peace of mind about your purchase.
• Convenient Online Shopping: Enjoy an easy online shopping experience where you can browse and buy refurbished phones from the comfort of your home.
• Exceptional Customer Service: Our outstanding customer service team is always on hand to ensure a smooth and enjoyable experience.

Upgrade is your trusted partner for high-quality refurbished phones in Egypt.

Whether you're looking to save money, enjoy premium functionality, or make an eco-friendly choice, Upgrade has the perfect device for you. Ready to upgrade?

Click below to explore our collection and choose the right grade. 

Shop Refurbished Phones Now

FAQs

1. What is a refurbished phone?
   A refurbished phone is a previously owned device that has been professionally inspected, repaired, and restored to a like-new condition.

2. Why should I choose a refurbished phone from Upgrade?
   At Upgrade, we prioritise quality and customer satisfaction. Every refurbished phone undergoes a 70-step inspection process to guarantee 100% functionality. Additionally, we provide a 12-month warranty and contribute to reducing electronic waste, offering you a cost-effective and eco-friendly choice.

3. How is a refurbished phone different from a new phone?

• Condition: New phones are brand-new, while refurbished phones are pre-owned and restored to like-new condition.
• Warranty: New phones come with a full warranty, and refurbished phones from Upgrade include a 12-month warranty.
• Price: Refurbished phones are more affordable than new ones, saving you money without compromising quality.

4. How is a refurbished phone different from a used phone?

• Condition: Refurbished phones are restored to like-new condition, while used phones are sold as-is.
• Warranty: Refurbished phones from Upgrade include a 12-month warranty, but used phones are typically sold without any warranty.
• Accessories: Refurbished phones may include original or high-quality replacement accessories, unlike used phones, which often lack guaranteed accessories.

5. What are the grades of refurbished phones at Upgrade?
   Upgrade offers three grades to cater to different needs:

• Diamond: +95% battery, no signs of use, certified 100% functionality.
• Platinum: +90% battery, may include minimal signs of use, certified 100% functionality.
• Gold: +85% battery, might show signs of wear, certified 100% functionality.

6. How does buying a refurbished phone contribute to sustainability?
   Refurbished phones significantly reduce electronic waste by reusing and restoring devices instead of discarding them. By choosing refurbished, you help minimise your environmental footprint while enjoying top-tier technology at a lower price.

7. Where are Upgrade stores in Cairo and Giza?
   Upgrade has stores at:

• City Stars, Madinet Nasr, Cairo
• Hyper One, Sheikh Zayed, Giza

8. How long is Upgrade's warranty?
   All refurbished phones from Upgrade come with a 12-month warranty, ensuring peace of mind for your purchase.

9. Are refurbished phones cheaper than new ones?
   Refurbished phones are more affordable, costing 10% to 40% less than new devices while maintaining high quality and performance.

10. Can I sell my phone for Upgrade?
    Yes! Upgrade offers trade-in programs where you can exchange your current phone for an upgraded model at a fair price, assessed using the latest technology.